Privacy Policy

Last updated: January 2024

Introduction

glade-ocelot Pty Ltd ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website glade-ocelot.org or engage our environmental consulting services.

We comply with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) and applicable state and territory privacy legislation.

Information We Collect

We may collect the following types of personal information:

• Contact details including name, email address, postal address, and telephone number
• Business information including company name, position, and industry sector
• Project details you provide when requesting our services
• Technical data including IP address, browser type, and device information
• Usage data including pages visited, time spent on site, and navigation patterns
• Communication records including emails, enquiries, and feedback

How We Collect Information

We collect personal information through:

• Contact forms on our website
• Email correspondence
• Service agreements and contracts
• Cookies and similar tracking technologies
• Third-party analytics services

How We Use Your Information

We use your personal information to:

• Respond to enquiries and provide requested services
• Prepare project proposals and quotations
• Deliver environmental consulting services
• Send project updates and relevant communications
• Improve our website and service offerings
• Comply with legal and regulatory obligations
• Protect our legitimate business interests

Information Sharing

We do not sell, rent, or trade your personal information. We may share information with:

• Service providers who assist with our business operations
• Professional advisers including lawyers and accountants
• Regulatory authorities when required by law
• Project partners with your consent for specific engagements

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include encrypted data transmission, secure server infrastructure, and access controls.

Data Retention

We retain personal information only as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, and resolve disputes. Project records may be retained for seven years following project completion as required by professional standards.

Your Rights

Under Australian privacy law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your information in certain circumstances
• Opt out of marketing communications
• Lodge a complaint with the Office of the Australian Information Commissioner

International Transfers

Your information may be transferred to and processed in countries other than Australia. We ensure appropriate safeguards are in place to protect your information in accordance with this policy.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the updated policy on our website with a revised date.

Contact Us

For questions about this Privacy Policy or to exercise your privacy rights, please contact:

Privacy Officer
glade-ocelot Pty Ltd
Level 4, 127 Creek Street
Brisbane QLD 4000
Email: [email protected]