GDPR Compliance

Last updated: January 2024

Overview

glade-ocelot Pty Ltd respects the privacy rights of individuals in the European Union (EU) and European Economic Area (EEA). Although we are an Australian company, we are committed to complying with the General Data Protection Regulation (GDPR) when processing personal data of EU/EEA residents.

Legal Basis for Processing

We process personal data under one or more of the following legal bases:

• Consent: You have given explicit consent for processing for specific purposes
• Contract: Processing is necessary for a contract with you or to take steps at your request before entering a contract
• Legal Obligation: Processing is necessary to comply with a legal requirement
• Legitimate Interests: Processing is necessary for our legitimate business interests, provided these are not overridden by your rights and interests

Your Rights Under GDPR

As an EU/EEA resident, you have the following rights regarding your personal data:

Right of Access

You have the right to request a copy of the personal data we hold about you and information about how we process it.

Right to Rectification

You have the right to request correction of inaccurate personal data and completion of incomplete data.

Right to Erasure

You have the right to request deletion of your personal data in certain circumstances, including when it is no longer necessary for the purpose for which it was collected.

Right to Restriction

You have the right to request restriction of processing in certain circumstances, such as when you contest the accuracy of your data.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit it to another controller.

Right to Object

You have the right to object to processing based on legitimate interests, including profiling, and to direct marketing.

Rights Related to Automated Decision-Making

You have the right not to be subject to decisions based solely on automated processing, including profiling, that significantly affect you.

International Data Transfers

As an Australian company, transferring data from the EU/EEA to Australia involves international transfer. We implement appropriate safeguards including:

• Standard contractual clauses approved by the European Commission
• Data processing agreements with appropriate security provisions
• Technical and organisational measures to protect data in transit and at rest

Data Protection Officer

While not legally required to appoint a Data Protection Officer, we have designated a privacy contact responsible for data protection matters. You can reach them at:

Email: [email protected]
Subject line: GDPR Enquiry

Exercising Your Rights

To exercise any of your GDPR rights, please submit a request via email to [email protected]. We will respond to your request within 30 days. In complex cases, we may extend this period by a further 60 days, in which case we will notify you.

We may need to verify your identity before processing your request. If we cannot verify your identity, we may request additional information.

Right to Lodge a Complaint

If you believe we have not handled your personal data appropriately, you have the right to lodge a complaint with a supervisory authority. If you reside in the EU/EEA, you may contact the data protection authority in your country of residence.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected. Specific retention periods depend on the nature of the data and our legal obligations. When data is no longer required, we securely delete or anonymise it.

Updates to This Notice

We may update this GDPR notice periodically to reflect changes in our practices or legal requirements. We encourage you to review this page regularly for the latest information.

Contact Information

For questions about this GDPR notice or our data protection practices:

glade-ocelot Pty Ltd
Level 4, 127 Creek Street
Brisbane QLD 4000
Australia
Email: [email protected]